Frequently Asked Questions at Go Mini's

Name: Go Mini's Franchising, LLC.
Address: 2945 Townsgate Road, Suite 200, Westlake Village, CA, 91361

Navigating the moving and storage process can be daunting, but we're here to make it simple. Below, you'll find answers to some of our most frequently asked questions.

- How does the Go Mini's process work?
  Our process is designed for maximum convenience. Here's how it works:
  Schedule Your Container: Contact us or get an instant quote online to schedule a container delivery at your convenience.
  Pack at Your Pace: Once we deliver your container, take your time packing your belongings. There's no rush!
  We Pick Up: When you're ready, we'll pick up your packed container and move it to your new location or our secure storage facility. If stored at our facility, we will deliver your belongings back to you when you need them. It's that easy!
- How do I schedule a Go Mini's container?
  
  Scheduling a Go Mini's container is as easy as giving your local Go Mini's team a call or getting an instant quote online. Our team will work with you to determine the best size container for your needs and schedule a delivery time that suits you.
- How far in advance do I need to schedule?
  
  While we always aim to accommodate your preferred timing, we recommend scheduling as far in advance as possible to ensure availability. This is particularly important during peak moving times.
- What if I need loading or unloading assistance?
  
  While Go Mini's provides the container, we understand that you may need help loading it. We've partnered with Bellhop to offer hourly loading and unloading assistance.
- Does Go Mini's handle the driving?
  
  Yes, we do! Once your Go Mini's container is packed, we'll pick it up and move it to your new location or our secure storage facility. No need to worry about driving!
- How much room is needed for delivery of the unit onto my property?
  
  Our efficient delivery system requires only six inches of clearance on each side of the container — a total of 9 feet in length. This flexibility allows us to place the container in the most convenient location for you.
- Does Go Mini's offer local and long-distance moving services?
  
  Yes, we do! Whether you're moving down the street or across the country, Go Mini's is here to simplify your move. We offer both local and long-distance moving services to meet your needs.
  Learn More About Local Moves
  Learn More About Long-Distance Moves
- What type of lock should I use on my container? Does Go Mini's provide this?
  
  You will need a lock to keep your belongings secure in your Go Mini's container. While some of our locations have locks available for sale, you may also choose to purchase your own.
- Is there a weight limit?
  
  Yes, each Go Mini's container has a specific weight limit based on its size. It's essential to distribute the weight evenly throughout the container for safe transport. Please contact your local Go Mini's for more details.
- Are there insurance and protection options?
  At the time of booking, you’ll be asked if you would like to add any insurance coverage to your order. Once you sign and return the form, you’ll be enrolled and the coverage will begin as soon as your container arrives. Our insurance program is offered and managed through Carstin Insurance. Once enrolled, you’ll be mailed a certification of insurance directly from Carstin; all claims are handled directly through them.
  Below are the levels of coverage (per container) and their monthly fees*. Additional coverage amounts are available upon request.
  $2000 - $12 per month
  $5000 - $22 per month
  $10,000 - $38 per month
  $15,000 - $54 per month
  With Go Mini’s, your property is stored safely. But for even more peace of mind when booking, ask about our container insurance program.
  *Prices and monthly fees may vary by location, please contact your local Go Mini’s location to learn more.
- What should I do to prepare for my Go Mini's delivery?
  
  Ensure there is enough clearance for the delivery of your Go Mini's container. Our efficient delivery system requires only six inches of clearance on each side of the container, for a total of 9 feet of space. Also, ensure the area is free of low-hanging branches or wires.
- Are there any restrictions on where the container can be placed?
  
  Placement can depend on local regulations and the specific conditions of your property. It's always best to check with your local Go Mini's representative for guidance.
- How long can I keep the unit at my location?
  
  You can keep the Go Mini's container at your location for as long as you need. We offer flexible rental periods to suit your needs.
- How do I find out if my local regulations allow for me to keep a Go Mini's container on my site?
  
  Local regulations vary, so it's best to check with your local authorities or homeowners association to ensure compliance.
- Does Go Mini's sell moving supplies?
  
  Yes, many of our locations offer a range of moving supplies for sale, including boxes, tape, and packing materials. Please check with your local Go Mini's for availability.
- What if I need to access my items in storage?
  
  If your container is stored at one of our facilities, we can deliver your container to you when you need to access your belongings. Reach out to your local Go Mini's to coordinate delivery.
- How can I pay for my Go Mini's rental?
  
  There are multiple payment options available for Go Mini's rentals. Most locations accept major credit cards, such as Visa, Mastercard, American Express, and Discover. Some locations may also accept cash or personal checks. Please check with your local Go Mini's representative to confirm accepted forms of payment. Additionally, you can easily make a payment online through our secure payment portal.
- Can I change my move date or cancel my reservation?
  
  Yes, you can make changes to your reservation up until the day before your scheduled delivery. If you need to cancel your reservation, please reach out to your local Go Mini's representative for assistance. Please note that fees may apply for last-minute cancellations.
- What if I need to extend my rental period?
  
  If you require more time with your Go Mini's container, please contact your local representative to discuss an extension. Additional fees may apply for extended rental periods.

Have More Questions?

Remember, our goal at Go Mini's is to make your moving and storage experience as stress-free as possible. If you have any other questions or need more information, don't hesitate to reach out to your local Go Mini’s team. We’re here to help every step of the way.